1 hard skill or competency (industry competency) for Quality Control Supervisor II
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Describes the manufacturing methods, operations software, machinery, and labor processes.
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Level 2 Behaviors
(Light Experience)
Conducts material review board (MRB) processes and tracks product nonconformance.
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Level 3 Behaviors
(Moderate Experience)
Handles workflow issues using manufacturing processes to identify the root cause of problems.
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Level 4 Behaviors
(Extensive Experience)
Evaluates new technologies and breakthrough processes to accelerate competitive manufacturing advantages.
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Level 5 Behaviors
(Mastery)
Creates refined processes and protocols for the organization to boost manufacturing efficiency.
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13 general skills or competencies (Job family competencies) for Quality Control Supervisor II
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Directs auditing activities to report compliance with our applicable quality assurance and ISO guidelines.
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Level 5 Behaviors
(Mastery)
Constructs quality control systems to monitor and audit quality standards for applicable ISO requirements.
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8 soft skills or competencies (core competencies) for Quality Control Supervisor II
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Identifies systemic quality problems; suggests quality improvement initiatives.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on quality policies and best practices.
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Level 5 Behaviors
(Mastery)
Establishes and updates the quality strategy to reflect and meet organization goals.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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Summary of Quality Control Supervisor II skills and competencies
There are 1 hard skills for Quality Control Supervisor II, Manufacturing Processes.
13 general skills for Quality Control Supervisor II, Change Management, ISO Standards, KaiZen, etc.
8 soft skills for Quality Control Supervisor II, Quality Management, Planning and Organizing, Coordination, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor II, he or she needs to be proficient in Quality Management, be proficient in Planning and Organizing, and be proficient in Coordination.